What should I send first?
Start with a practical case summary: the package lane you likely need, the visit goal, the Shanghai timing window, target hospital if known, language needs, and whether records already exist.
Patient records and intake preparation
Prepare my case summary.
Start with the route, timing window, records status, language needs, and the practical question you want the desk to solve before a planned China medical visit.
Send the coordination context.
Keep this first message practical. Do not submit sensitive medical records, passport scans, payment card details, or complete patient files here.
Commercial partners can also use this form for relocation, assistance, insurer, TPA, travel, content, or source-cooperation discussions. China Patient Help does not offer clinical advice, emergency access, doctor ranking, referral guarantees, or hospital outcome guarantees.
Prefer your own mail app? Email [email protected] directly.
How to use this page.
Use this page for coordination context only. Sensitive records should not be sent through the first-contact form.
Can I upload medical records here?
No. This first-contact form is for coordination context only. Do not send sensitive medical records, passport scans, payment card details, or full patient files through an ordinary web form or ordinary email.
Do these package fees include hospital bills?
No. Public package ranges cover coordination work only. Hospital bills, diagnostics, procedures, medication, and emergency care are outside the package fee.