Guide

Case summary template

A good case summary is short enough to read and specific enough to route.

Coordination only, not diagnosis or treatmentNo doctor ranking or guaranteed appointmentHospital bills remain separate from coordination feesSensitive records move only through an agreed safer handoff
Structure

Use five short blocks

Goal, timeline, existing records, language needs, and main question are enough for first routing.

  • Goal
  • Timeline
  • Records
  • Language
  • Question
Privacy

Do not attach full records first

The first contact should not include a complete patient file.

  • No full archive
  • No passport scan
  • No payment card
China Patient Help

Prepare my case summary

Patient-file preparation for planned China medical routes: short summaries, records mapping, translation questions, and privacy-first handoff rules.

Prepare my case summary