Case summary template
A good case summary is short enough to read and specific enough to route.
Use five short blocks
Goal, timeline, existing records, language needs, and main question are enough for first routing.
- Goal
- Timeline
- Records
- Language
- Question
Do not attach full records first
The first contact should not include a complete patient file.
- No full archive
- No passport scan
- No payment card
If this is not the right route
These related medical desks keep the request inside the medical coordination cluster while pointing it to a better first desk.
Second opinions, hospital routes, visit-day support, and Shanghai hospital coordination.
Open medical coordinationCheckup and screening routesChina Health HelpdeskExecutive checkups, early screening, health baselines, and planned review preparation.
Open checkup routesMedical-visit logisticsChina Care TripHospital-area hotels, family roles, arrival timing, transport, and post-visit buffers.
Open logistics deskPrepare my case summary
Patient-file preparation for planned China medical routes: short summaries, records mapping, translation questions, and privacy-first handoff rules.